CitiPower and Powercor: ten months of leadership development, built on real challenges
- Client
- CitiPower and Powercor
- Sector
- Electricity distribution, Victoria
- Program
- High Impact Leadership Development Program
- Partner
- Designed with and delivered for Monash Business School Executive Education
- Napica's role
- Program Director, Delivery
- Scale
- 24 leaders, July 2023 to May 2024
The challenge
CitiPower and Powercor distribute electricity to homes and businesses across Melbourne and much of Victoria. With roots as a public utility, the business now operates commercially, in an industry being reshaped by digitalisation, the energy transition and climate risk. The organisation wanted its leaders to make more data-driven decisions, collaborate across the business, engage stakeholders and bring an innovation mindset to everyday leadership, and to practise it on real problems rather than in theory.
What we did
Monash Business School Executive Education designed the High Impact Leadership Development Program, a bespoke program for 24 leaders from across CitiPower, Powercor and United Energy. Napica led its delivery, with Mathias Grüttner as Program Director, Delivery, working alongside Monash faculty and researchers. The program had a triple focus: the business problem, the people around it, and the leader as a person.
- Clear Leadership residential: two and a half days on communicating with clarity, giving and receiving feedback and working through misunderstandings, using the Experience Cube.
- Exploration Impact Labs: three half-day labs on digital, energy and sustainability, where leaders worked on real problem statements with leading researchers, internal experts and external stakeholders, from understanding the problem to testing ideas.
- Impact Circles: six mixed teams of four worked on their problem statements between the labs, with tools for team dynamics (Belbin team roles), stakeholder mapping, innovation and design thinking.
- Two-day modules and masterclasses: behavioural science for better outcomes, climate change and business risk, executive presence, and resilience and new ways of working.
- Close-off and graduation: each team presented its insights and recommendations to a panel of senior leaders.
The result
Over ten months, 24 leaders worked on challenges that matter to the business, built networks across divisions and practised the habits the organisation wanted to see: decisions based on data, collaboration with stakeholders and a willingness to explore new ideas before committing to projects. The program ended with team recommendations presented directly to senior leadership.
Leadership programs built around your challenges
Napica designs and delivers in-house leadership and change programs, shaped around the real problems your leaders face.
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