Practical, research-based articles on leading and communicating change, strategy implementation, decision making and leadership.
In a dementia care unit, residents’ wellbeing and staff wellbeing are two sides of the same coin. Here is how leaders can improve both, through the way they lead change, design routines and shape the environment.
Senior leaders have little time and many proposals. The ARPCA model helps you earn their attention, address their doubts and leave with a clear next step.
The ideal is that big decisions rest on solid data. In practice, values, gut feeling and experience tip the balance. Better decisions start by admitting that.
A strategy is only real when it changes what people do at their desks. Here is a tactical plan for getting it there, and two habits that keep it alive.
Leaders love their own changes and are puzzled when others don’t. The explanation lies less in attitude than in how the brain handles uncertainty.
Most change communication is planned around facts, timelines and slide decks. Change that sticks is planned around how people feel, who they trust and what they do. Here is how, in six steps.
Harsh, general criticism from your team is hard to act on. The 3A model – acknowledge, clarify, apply – turns it into concrete, shared action.
Fear gets attention, but it rarely gets commitment. Here is why the burning platform so often backfires, and how to create readiness for change instead.
Most change announcements cast the leader as the hero. People then pick a role for themselves: helper or opponent. Here is how to flip the story, and why it works.
On compliance and ‘police officers’. We are in a meeting at the Nordic financial institution, Danske Bank. We are in their head
How do you ensure that the strategy becomes more than just fancy words on a piece of paper and is actually brought
Changes do not occur spontaneously, even though you as a part of senior management spend column after column explaining why they are
Six steps from "why" to the new normal, with the research behind each step, on one page.
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